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Terms & Conditions
TERMS & CONDITIONS
This website is owned and operated by Antidote Films Pty Ltd ABN 78 143 275 772.
All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Conditions may change from time to time without prior notice, at our discretion. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.
Antidote Films may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and availability of items. All prices listed on this website are in Australian dollars and all charges will be processed in Australian dollars.
All prices listed on this website are subject to confirmation. Antidote Films will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.
Antidote Films reserves the right to limit the quantities of certain items which you, your family or any group can purchase. Antidote Films will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Antidote Films will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, Antidote Films will notify you as soon as possible.
Unless otherwise stated, DVDs are in region 4 and PAL format.
For every two Private/Home Use DVDs (including Blu-Ray and double DVD's) purchased, the third DVD will be half price. This offer applies to any combination of DVDs purchased together. The discount is applied to the lowest priced DVD and is displayed at checkout.
In order to protect you and Antidote Films from fraudulent transactions, Antidote Films may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. Antidote Films also reserves the right, at its discretion, not to ship items ordered or purchased on this website to certain addresses.
Defective DVDs will be replaced. Please contact us to discuss the return options. Generally, within 14 days of the receipt of your order, you may return any goods that are faulty along with a description of the fault. Once the DVD has been previewed to confirm the fault claim, a replacement copy will be sent.
DVDs that are incompatible with players due to region encoding or video format will not be replaced or refunded.
In the event that Antidote Films is unable or chooses not to ship an item, you will be notified by email and any amount charged to your credit card will be refunded.
All DVDs will be dispatched via Australia Post (standard service) within 3 working days of the order. Australia Post expected delivery times are calculated to be 1 to 5 working days within Australia, (please note: these delivery times are not guaranteed).
All DVDs will be dispatched via Australia Post (air mail) within 3 working days of the order. Australia Post expected delivery times are calculated to be 3 to 5 working days, (please note: these delivery times are not guaranteed).
Antidote Films recognises the importance of privacy of personal information. Our policy for dealing with any personal information that you might disclose to us while visiting our website is explained in this statement. This policy should be read in conjunction with the terms & conditions above.
We want to ensure that you can visit our site with complete confidence. Antidote Films is committed to complying with the National Privacy Principles for the fair handling of personal information, which are contained in the Privacy Act 1988 (as amended) in Australia and the Privacy Act 1993 in New Zealand. In addition, our employees and contractors are obliged to respect the confidentiality of any personal information held by Antidote Films.
On this website, we may collect personal information about you, such as your name, age, email address, address and contact telephone number.
The information we collect enables you to participate in activities such as:
In common with many websites, when you read, browse or download information from our website, we or our internet service provider may also collect information such as your server address, domain name, the date and time of your visit to the website, the pages accessed and any information downloaded. This information is used for statistical, reporting and website administration, maintenance and improvement purposes only.
The Website may contain links to other sites. We are not responsible for the privacy practices or policies of those sites.
Antidote Films may use your information to collate statistical information for internal use only, and also to assess what other products could be of interest to you from our catalogue. We will not disclose, sell, rent or trade any of your personal information to any third party unless you have given consent to do so or the disclosure is required by law.
When capturing personal data, irrespective of whether it is stored electronically or in hard copy form, we take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.
We take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date. To make a request to access or correct any personal information we hold about you, please contact us.
We would appreciate our logo accompany any publicity for your screening of our films.
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